LO 11.1 | The three key interdependent activities in which all successful leaders must be continually engaged.
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LO 11.2 | Two elements of effective leadership: overcoming barriers to change and the effective use of power.
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LO 11.3 | The crucial role of emotional intelligence (EI) in successful leadership as well as its potential drawbacks.
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LO 11.4 | The importance of developing competency companions and creating a learning organization.
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LO 11.5 | The leader's role in establishing an ethical organization.
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LO 11.6 | The difference between integrity-based and compliance-based approaches to organizational ethics.
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LO 11.7 | Several key elements that organizations must have to become an ethical organization.
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