After reading this chapter, you should have a good understanding of the following learning objectives:
LO 4.1 | Why the management of knowledge professionals and knowledge itself are so critical in today's organizations. |
LO 4.2 | The importance of recognizing the interdependence of attracting, developing, and retaining human capital. |
LO 4.3 | The key role of social capital in leveraging human capital within and across the firm. |
LO 4.4 | The importance of social networks in knowledge management and in promoting career success. |
LO 4.5 | The vital role of technology in leveraging knowledge and human capital. |
LO 4.6 | Why "electronic" or "virtual" teams are critical in combining and leveraging knowledge in organizations and how they can be made more effective. |
LO 4.7 | The challenge of protecting intellectual property and the importance of a firm's dynamic capabilities. |